Why Is My Fitbit Charge 2 Not Tracking Floors

Thanks for taking the time to report the situation you are experiencing with your charge 3 tracking floors.

Why is my fitbit charge 2 not tracking floors.

Derricks here is my experience with the charge 2 and floors. The fact that it worked for you may encourage other members to try the suggestions and possible solve the issue. And 2 climbing over 100 floors a day. Your charge 2 will begin charging.

Why is my fitbit charge 2 not tracking floors. In short if steps where not recorded as you walked up the stairs then nether will floors be recorded. Press and hold the button on your tracker for four seconds. Solved charge 2 not recording stairs fitbit community solved charge2 stopped counting floors fitbit community solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community.

Unplug your tracker from the charging cable. I am taking the same paths i usually take and have even gone up flights of stairs with no change. Kellil71 if the arm is not swinging and fitbit doesnt think your walking fitbit will not be looking for stairs. You will know the connection is secure when the tracker vibrates and you see a battery icon on the display.

My first fitbit was a one. Hey guys julie msn allanhvass and grandmasusu. My charge 2 counts my stairs 1 2 2 3 of the time. Why is my fitbit charge 2 not tracking floors.

When you see the fitbit logo and the tracker vibrates this means the tracker has restarted. Pressure changes due to things like weather or gusts of wind. Whats people lookup in this blog. My fitbit charge 2 has stopped counting floors.

I have the current firmware update i have lived in the same house for 28 years with the same 2 flights of stairs. Your device uses both an accelerometer and altimeter to track floors and registers a floor when detecting continuous motion combined with an elevation gain of about 10 feet. Fitbit charge 2 does not count floors. Why is my fitbit charge 2 not tracking floors.

Thank you so much for trying my suggestions and for sharing your experience in the community. Yeah i noticed that the charge 2 is counting less floors than the charge hr. In this case there are a couple of things that may be causing your tracker to record extra floors. Your email address will not be published.

Sorry to hear that your charge 2 wasn t counting stairs and for the delay in my reply. Hope you reach your fitness goals in not time. Leave a reply cancel reply. On vacation i spent hours in a land cruiser in africa while my charge 2 assumed i was 1 riding a mountain bike.

Btw i have a very small wrist and there is a always a gap between my wrist and the band. Because the device looks for continuous motion pausing when you go up a flight of stairs can cause the device to not count the floor. It s inner altimeter will calculate altitude based on atmospheric pressure.